Help: Contact Us

Log In to open a support ticket

If you are a member and need assistance with your account, please log in and open a support ticket. We make our best effort to reply to all tickets as fast as possible, usually within 2 business days.

Having trouble logging in? You can reset your password anytime.

Have you tried reading our frequently asked questions? Many common member requests can be solved immediately in our My Account section.

Say Hello

You can also write us email at We will try to respond to you within 10 business days.

PLEASE NOTE: In order to protect our members' security and privacy, we are not able to make changes to your account through email. You must log in and open a support ticket. Thanks for your help!

Post us a letter

If you're truly old school and want to send us some paper with writing on it, we will still read it! Our address is:

Birthday Alarm
387 Tehama St
San Francisco CA 94103